You can reach our customer service team by phone at 1-855-588-8168. Our hours of operation are Monday through Friday from 8:30am to 5:00pm Pacific Time. You may also email our customer service team at

Shipping & Delivery
Orders placed on are eligible for FREE standard shipping, and are processed within 24 hours.
Orders by postal mail are not accepted.
Returns & Replacements
Customer may return new, unopened items within 30 days of delivery for a full refund.
Items bought during the December holiday period will have an extended return period; the holiday period starts on the 1st of November ends on the 31st of December. Items purchased during this period are eligible for a full refund if received by January 31st.

Items should be returned in their original product packaging. The buyer will need to pay for the return shipments; return shipping costs will be refunded if the return is a result of our error.

All refunds go to the original purchaser. A full refund will be due provided the return is received within the return window.

Exchanges are not supported; customers can return their original order for a refund and create a new order.

Items classified as hazardous materials are not returnable. Please contact us for issues concerning these items.

Instructions on how to return items:

1. Visit the return center to create a return merchandise authorization
2. Print the returns slip and the shipping label
3. Include the returns slip inside the box and affix the shipping label to the box
4. Ship package

You will receive email confirmation when the refund is processed


Payment, Pricing & Promotions
To receive the Bonus with Purchase discount:
  1. Add all products described in the promotion to your Shopping Cart:
    • Via the "Add to Shopping Cart" button on each respective product information page.
  2. The value of the Bonus item will be reflected on the final order checkout page.


Viewing Orders
By creating an account with our store, you will be able view and track your orders in your account, move through the checkout process faster, store multiple shipping addresses and more.


Updating Account Information
You can update your account information such as Billing Address, Shipping addresses, Product Reviews, Tags, Wishlist by logging into your account.


Terms and Conditions:

  • The promotion is valid for a limited time only. Zyllion, Inc. reserves the right to cancel it at any time.
  • If you do not purchase the qualifying and Best Value items added to your Shopping Cart when the promotion is in effect, the discount will not apply.
  • The promotion applies only to qualifying items.
  • The promotion applies only to products sold by Zyllion, Inc. indicated in the offer message. It does not apply to the same products sold on other websites. For example,,,
  • Unless the promotion indicates otherwise, it applies to the lowest priced qualifying item and may not be combined with other offers.
  • All qualifying and Bonus items must be purchased in one order and shipped to a single address.
  • Promotion items are not refundable.
  • Shipping and handling charges apply to all products, including Bonus items.
  • Offer good while supplies last.
  • Void where prohibited.